Help
Post a Request

Prior To Posting a Request

How do I post a Request?

It’s completely free to post a Request on Lisnic! Simply click the orange Post a Request button from your browser or app and follow the prompts to add details. 

You will need to provide the following details (the more information you provide, the more likely you will find a suitable match:

  • Request Title
  • Session Type
  • Request Date
  • Request Information 
  • Hourly Rate
  • Industry
  • Area of expertise

Once your Request is live, offers will start rolling in from Mentors all around the world. Mentors can then ask questions about your Request to determine if they are the best candidate. These questions and responses will be public. 

How do you invite a Mentor to your Request?

You can also browse Mentors and personally invite them to place an offer on your Request. You can do this by:

  1. Click on Find A Mentor.
  2. Search by name or use the filters to search by Category, Location, Hourly Rate, Language, Industry and Business Expertise.
  3. Click on the Mentor you want.
  4. On their profile, click on the “Invite Mentor” button.
  5. Select “Select Existing Request”.
  6. Pick your Request from the drop down list.
  7. Describe why you think they would be a good fit for your Request.
  8. Click Invite Mentor.

How do you work out how much money you should spend on a Mentor?

One of the benefits of engaging a Mentor via Lisnic is that you can set a budget you can afford.

When determining what amount to set for your Request, consider the level of experience you want your Mentor to have. 

We’ve put together this handy guide to help you work out what price to set:

For Mentors:

Standard – AUD$0 to $100 per hour (Estimated income range p.a. $0 – $200K or managed 5+ people)

Skilled – AUD$100 to $300 per hour (Estimated income range p.a. $200k – $300K or managed 20+ people)

Experienced – AUD$300 to $500 per hour (Estimated income range p.a. $300k – $500K or managed 50+ people)

Expert – AUD$500+ per hour (Estimated income range p.a. $500K+ or managed 100+ people)

After Posting A Request

What can I do after posting a Request?

We understand you may need to update your Request after posting it. Check our guide below to see how you can make changes after posting your Request.

How do I edit a Request?

If you’ve posted a Request and would like to edit it before you choose a Mentor, you can do so by following these steps:

  1. Go to the Request page.
  2. Under Request Settings, click Edit Request.
  3. Click on the pencil icon to edit the relevant section/s.
  4. Follow the prompts and fill out all the required information.

Once a Request is marked as complete, can the price still be increased? 

A Request price can be changed until it is accepted by a Mentor. Once a Request is accepted, the price can’t be changed. 

How do I cancel a Request?

If you’ve posted a Request and would like to edit it before you choose a Mentor, you can do so by following these steps:

  1. Go to the Request page.
  2. Under Request Settings, click Cancel Request.
  3. Provide reason for cancellation.
  4. Click on ‘Yes, Cancel Request Button’.

How do I assign a Mentor to my Request?

You can assign a Mentor to your Request by doing the following:

  1. Click on My Requests.
  2. Click on Unassigned Requests.
  3. Select your Request and click on ‘Review Offers’.
  4. Click on ‘View Profile’ or ‘View Offer’.
  5. If you click on ‘View Offer’, review offer and either ‘Accept Offer’ or ‘Cancel’.

Submit an offer for a Request

Everything you need to know about submitting an offer on a Request

Whether you’re submitting an offer on your first Request or you’re a Lisnic regular, this section is designed to give you all the information you need to know about submitting an offer on a Request. 

How do I submit an offer on a Request?

When you find a Request that you are interested in, do the following:

  1. Click the ‘Make an Offer button and enter your offer price and message outlining the details of what you are offering. You can also enter details of Bulk Sessions & Discounts. Then click ‘Next Step.’
  2. Preview your offer then ‘Submit Offer.’

How do I know what price to charge?

You have the power to decide whatever you want to charge for an offer. Some Mentors just want to help people where possible and might charge nothing. Others will be using Lisnic to make a little side money. 

To help you out, we’ve put this little handy guide together:

For Mentors:

Standard – AUD$0 to $100 per hour (Estimated income range p.a. $0 – $200K or managed 5+ people)

Skilled – AUD$100 to $300 per hour (Estimated income range p.a. $200k – $300K or managed 20+ people)

Experienced – AUD$300 to $500 per hour (Estimated income range p.a. $300k – $500K or managed 50+ people)

Expert – AUD$500+ per hour (Estimated income range p.a. $500K+ or managed 100+ people)

How can I change my offer?

If your offer hasn’t been accepted, you can update it. Click on the Request and select the ‘Change Offer’ button. Make the relevant changes and re-submit offer.

Can I negotiate my offer privately with the Mentee?

You are not permitted to exchange private details with your Mentor or conduct mentoring sessions off the platform with Mentors you have met through the platform. If you are found to have been in breach of this section, Lisnic reserves the right to remove you from the platform immediately and ban you from using the platform in the future. 

My offer has been accepted, now what?

Firstly, congratulations, you have been selected as a Mentor! Get ready to change someone’s life! When a Mentee has awarded you their Request, payment is taken from their account and held in escrow through Lisnic Pay until the session is completed.

You should then message your Mentee via our private messaging function to arrange your first session.

BULK SESSIONS

Mentors can list bulk sessions for a discounted price. Note full payment for all sessions will be held in escrow in Lisnic Pay once the Request is assigned to the Mentor. All money will be transferred from Lisnic Pay upon completion of the final session purchased as part of the bulk session pack.

We use Stripe to process payments. Stripe’s Payout Schedule is 7-14 business days after the first Request is confirmed, then 2 business days for subsequent Requests.

Mentors

You can list a bulk price on your profile when you sign up or by editing your profile. 

GROUP SESSIONS

On Lisnic, you have the ability to run 1-on-1 or Group Sessions. Group Sessions are a great way to upskill your team. 

If you want to run a Group Session, you will need to share the Lisnic video link with anyone you want to join the session.

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