Top Rated HR Services Companies

In simplest terms, the HR (Human Resources) department is a group who are responsible for managing the employee lifecycle (i.e., Recruiting, hiring, onboarding, training, and firing employees) and administering employee benefits.

In practice, this makes HR a core aspect of business operations, crucial to the current and future success of any organisation and the key to obtaining and retaining the talent needed to achieve business goals. To put it bluntly, without a HR department to help manage the employee experience, businesses can create such a toxic work environment that no matter how much you are willing to pay, no one will stick around long enough to make a difference.

But if you don't want to become the Coffee Club of your industry, a HR service brings with it the opportunity to identify and recruit the best talent for any position in the business, and keep them. With the ability to work remotely allowing for a broader pool of applicants, this has become even more important. Coupled with intense competition in every market, having the best people possible in your team has become crucial for every business, and the key to that is HR service.

HR services are delivered in two ways, through an in-house team or a specialised partner. In some cases, a HR specialist will work alongside your own team to help build a work culture or deliver efficient recruitment while your team focus on managing existing employees, complimenting your existing HR support with targeted assistance. However, for most businesses a HR provider delivers the support they need with manageable costs compared to setting up a dedicated department internally.

The traditional model for delivering HR services is built on a HR team meeting each team or department and addressing their needs through a tailored range of HR services. In this approach, you receive the custom HR service that reflects the challenges and requirements of the organisation and allows for adaptable HR strategies that may be different for each department, but always seek to solve individual challenges.

In some cases, a multi-tiered solution can be applied, where HR is divided into three groups with specific skills, and teams and departments approach them for assistance with specific issues.

One additional factor here is the shift to remote working which presents more challenges for HR services. While HR will normally address teams in person, in the case of remote teams they need to adopt the video and text communications the team rely on. One-to-one HR provision, such as onboarding and some training, can be difficult with the remote working model, and here will rely on digitally centred information such as video packages or comprehensive written guides to help acclimatize new recruits.

Every business today needs some form of HR to enact policies and processes that both ensure legal operation of the business and provide the work culture and environment that encourages employees to stay at the company and achieve their potential.

HR plays a key role in developing, reinforcing and changing the culture of an organisation. Pay, performance management, training and development, recruitment and onboarding and reinforcing the values of the business are all essential elements of business culture covered by HR.

This matters in modern business, as these measures help create a work culture and environment that helps innovation, ensures good employees are supported to achieve their full potential, and reward them for what they do. With the cost of recruitment ever increasing, and the number of businesses seeking the best talent growing, keeping your team together is both financially and logistically important. HR is key to this.

HR includes a broad range of tasks and processes, including:

A quality HR service can provide any one or more of these as required, including a combination of services that deal directly with your specific needs.

Of course, with HR so important to the future success of a business, getting the right expertise to help you is crucial. With so many HR companies to choose from, knowing which is the right fit for you is definitely a challenge, but here are 7 things to consider when choosing an HR Partner: