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Community Guidelines

What are the Community Guidelines?

We created Lisnic for you, so we have established Community Guidelines to make sure your experience on the platform is enjoyable.

The Community Guidelines are as follows:

Requests
You are not permitted to:

  • Post spam Requests.
  • Post adult, inappropriate or illegal Requests.
  • Continuously cancel Requests.
  • Subcontract Requests to other people.

Contact & Payment Details
You are not permitted to:

  • Share contact or payment details with your Mentee/Mentor. All communications must occur through the platform.
  • Conduct sessions off the platform.
  • Conduct transactions off the platform.

Messaging and Content
You are not permitted to:

  • Post content or send messages that may be deemed to be sexist, racist or homephobic.
  • Harass other members or Lisnic staff with threatening or unwanted contact.

Platform Requirements
You are not permitted to:

  • Ignore requests by Lisnic for information that is required to facilitate sessions and transactions through the platform.
  • Ignore requests by Lisnic that may be required to verify your identity.
  • Commit an activity on the platform or through the platform that is deemed to be fraudulent or illegal.
  • Create more than one Lisnic account.

How can I report an inappropriate profile, request or comment? 

If you see something which breaches or potentially breaches our Community Guidelines you can report the profile, request or comment here.

What if I breach the Community Guidelines?

We are focused on building a community that is inclusive and safe for all. If you are deemed to have breached our Community Guidelines, your account can be permanently removed from the platform.

If you think we have made an error about the deletion of your account, you can contact our friendly Customer Service team here.

What guidelines are in place for Requests being posted?

In order to help Lisnic run as efficiently as possible for you, we have created the following guidelines to help you maximise your Lisnic experience:

1. You can’t use Lisnic to solicit for work that will be conducted off the platform

We created Lisnic to help Mentees around the world find Mentors. We’ve worked hard to create a platform where people can engage and upskill with confidence. When Mentors connect with Mentees through Lisnic, all sessions must be conducted through the platform. If we find that people are using the platform to find Mentees, then running sessions off the platform, Lisnic reserves the right to limit their account or ban them from the platform. 

2. Requests must be related to mentoring only

All Requests on the platform must be legal and relate to mentoring only. You cannot use Lisnic to solicit or induce any illegal acts, or encourage engagement in scams. 

3. Mentees must provide clear guidance as to what they are looking for from their Mentors

Make sure you supply as much details as possible if you are posting a Request on Lisnic. This will help you find the best Mentor to help you achieve your objectives. 

What behaviours are not tolerated on Lisnic?

We work hard to ensure that Lisnic is a safe platform for everyone on it. There are certain behaviours which will not be tolerated on the platform. In the event you are guilty of any of these behaviours, this can result in your account being suspended or permanently banned from the platform.

At Lisnic we have a zero tolerance policy when it comes to any activity that may insight violence, harassment or discrimination. This includes anything written in Request listings, questions, private message or said during sessions.

What practices are not tolerated on Lisnic?

We are dedicated to providing a platform where people can use it safely and with confidence. As a result, these practices are not permitted on the platform. If you are found to be conducting any of these practices, you risk being banned from the platform.

Fake reviews

We need to make sure that when selecting the right Mentor, Mentees can rely on reviews that are genuine. We do not allow Mentors to list fake reviews on their profile. 

Fake profile information

You must not list any information on your profile that is not correct.

No account transfers

You cannot transfer your account to anyone else. Trust is a key component of the platform, so only you can use your account to engage on Lisnic. 

You can only have one account on the platform

You only need one profile to sign up to Lisnic. This profile will let you engage as a Mentee and Mentor on the platform.