Top Rated Application Management & Support Companies in Canada

Whether it is apps that power internal processes, customer-focused apps that enable services or apps that deliver ecommerce to a customer base, businesses today use apps to streamline core business activities and enable efficient business practices.

But the more integrated apps are, the more important it is that they function correctly and have the support in place to ensure smooth operation for their entire lifecycle.

When you rely on apps to get the job done, it makes sense to ensure that they are looked after. This is called app management, and there are development companies who will take care of it all for you so that you can focus on your business knowing that your apps will not let you down.

Apps are like any other software, bugs, issues and more will be identified during use, and keeping on top of such events is crucial in maintaining an effective operation. But more than that, apps need regular updates both to maintain features that users expect and to ensure that security is maintained throughout the life of the app itself. Security attacks are one of the more common issues businesses face when operating apps, or indeed any connected software, and this is often a major cause of the need to update code and other aspects of the system.

With that in mind, improving app management & support is not a single operation, but requires a comprehensive approach that includes all aspects of the app and its ongoing needs. As such, a comprehensive application support structure may include processes to:

This work is as important as the initial development of the app, and if you do run any application in mission critical operations, then app management & support should be a priority provision for your business.

Once development is completed and an app is implemented, no matter how well tested and developed, new problems may emerge. There may be bugs and issues that were simply impossible to detect until the system is stressed by large numbers of users, or vulnerabilities may emerge through the life of the app due to issues with the underlying platform.

This is where app management & support is needed, including ongoing maintenance and the provision of support systems to aid users and solve code problems as they arise. Application maintenance and support service may include expansion and/or modification of the applications functionality, debugging and creation of supplementary solutions. Applications management service includes the following steps: application transition; application maintenance and support.

Through this process, the app can evolve while in use, maintaining its effectiveness and delivering the service users expect over time, useful both in terms of the operational importance of the app as well as the importance for brand reputation that an app is safe, efficient and offers a great user experience throughout its life.

Think about the way you use apps yourself, if you open an app and it is sluggish, there are obvious problems and it doesn't really do what it is supposed to, what is the result. You try it once and never go back!

Despite how essential app management & support is, cost is a factor when looking for a solution, as it is with every business purchase you make. Every situation is different, with the amount of support and maintenance varying depending on the scope of app, number of users and what features the app has.

However, as a general rule, you can expect to pay around 20% of the initial development cost of the app per year in app management & support costs. In other words, a $50,000 app will cost around $10,000 a year to maintain effectively.

The maintenance costs of an app are directly connected to the complexity of the app itself, and as such the cost are generally a portion of the initial development cost. For most apps, this is somewhere around 20% of that initial development fee, although for some simpler apps that can be as low as 10% of that initial development cost.

The general estimate for the cost of mobile app maintenance is about 10% to 20% of your development budget. For example, if your app cost $50,000 to develop, you may spend close to $5000 to $10,000 per year to keep it running.